I am currently a Senior User Research manager at Amazon in the Alexa and Devices world. Which means you can find me right in the middle of where software, hardware and services collide to create an engaging user experience.
I’ve worked on phones, operating systems and medical devices. But at the moment, I feel lucky to be in ambient computing. It’s a fantastic sand box for applied research that is constantly full of challenging research questions.
A conversation with Noam Segal on people management in UR and UX.
A conversation with Alex Levin from UXR Collective on the opportunities in the games industry for UR
One of the many ways to think about user research in product development
The strategy that led to playtesting the Xbox platform
What #gamesUR can learn from KIN, one of the biggest flops in the history of phones
From the #GamesUR US Conference, 2021
I’ve been in user research for almost 20 years, and I’m currently helping create amazing customer experiences for the Device and Design Group at Amazon. Our team works on hardware and software across the Amazon ecosystem, helping our customers get more delight and utility from their Alexa devices. To learn more, or to see what opportunities are open, visit our site.
I've got a ton of family photos and home movies, but you'll need a password to see them.
If all the social links at the top of the page weren’t good enough for you, you can always reach me at [email protected]
